Hiring a moving company tips

Olivia Emisar By Olivia Emisar, 26th Aug 2010 | Follow this author | RSS Feed
Posted in Wikinut>Money>Travel & Transport

Before hiring a moving company to take precious heirlooms and much needed daily necessities on a joy ride across the state or country, customers need to do their due diligence, weed out the scammers and double check their contract to make sure there are no hidden surprises once their belongings arrive at their destination.

Review horror stories

All moving companies are not the same, but the horror stories of people having their belongings held hostage until additional ransom is paid used to make the news on a regular basis. These are called “rogue movers” but some big name outfits have been known to not accept responsibility from their employees or for the decisions made on the other end of the move.

The preliminary research starts on the internet. Every company has a website with a list of services and approximate costs for moving a household. Their quotes are based on square footage of the home and presumed weight of its contents. Bear in mind that estimates are not set in stone because two houses with the same square footage could vary vastly in contents.

Once armed with a general idea of cost, the next step is to ask for references from the company. If the company can’t give a list of recently done jobs that can be verified, it would be wise for the consumer to keep looking for a company that will gladly do so.

Government Agencies

If the company has been selected as one of the possible candidates, a web search or phone call to the Better Business Bureau is in order to read a list of praises or complaints. If moving across the country, getting input from both states is critical. Sometimes moving companies “out source” their job at the end of the trip to local moving companies and checking those companies out is just as important.

Scams abound, therefore getting in touch with the Department of Transportation (DOT) to check on their current license could save people from the misery and anger of having lost all their belongings.

The United States Government has a publication titled “your rights and responsibilities when you move” and every legitimate moving company is required to furnish the clients with one. If they don’t, chances are that they are not legitimate. Assess their demeanor over the phone, visit their facilities and inspect their moving trucks. If they only use rental trucks, keep searching for a reliable mover because reputable companies have their own fleet of trucks and they have to comply with DOT regulations.


Never pay in full upfront. A contract should include a percentage to be paid upon picking up the goods and the remainder after all household goods have been delivered. Always pay with a credit card to take advantage of possible insurance coverage and to make it easy to dispute charges should problems arise.

Make sure that the contract is specific about the costs and are clearly understood.
Do not assume that their insurance will cover the full value of replacement, nor should you believe them if they make the statement. If that is the case, you are entitled to a) a full copy of their insurance policy and b) to contact their insurance company directly to find out how, exactly, your belongings will be replaced in the case of damage or loss.
Once the bad companies have been weeded out, it is time to narrow the field to just one. Compare prices, professional behavior, references and how well the company can work with your schedule.

Choose wisely

There are many moving companies and they are all not created equal. Armed with information and having all the pertinent and relevant facts that apply to schedules, insurance, hidden fees and the companies reputation, consumers can make wise choices that will minimize the unavoidable upheaval of relocating.

While moving can be stressful, a good moving company can make the move a breeze so the client can concentrate on the other aspects of moving without having to worry about their furniture and family heirlooms.


Bbb, Contracts, Cost, Department Of Transportation, Licensing, Money, Moving Companies, Moving Out, Moving Trucks, References, Relocation, Scams, Transportation

Meet the author

author avatar Olivia Emisar
Writer (obviously), currently working and publishing articles online. My passion is creative writing and novels are always on the works.

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